Frequently Asked Questions

Q: How can I tell if my Android device will work with the Bump Controller?
A: The Bump Controller uses Bluetooth 4.0 with BLE. Having BT 4.0 does not guarantee the device supports BLE. You can use this app from the Google Playstore to check for the presence of BLE on your device.
https://play.google.com/store/apps/d...lboy.btd&hl=en
Or go to the Google Play store and search for BLE Checker
-Answer courtesy of Chris Spohr

Q: My BT signal keeps disconnecting from the Bump Controller. What can I do to improve the BT reliability?
A: BT is a short range low power radio. The connection will be affected by a noisy environment particularly in the 2.4GHz range. On some Android devices, (particularly the Nexus 7), completely disabling the 2.4Ghz band resolves many BT issues. The Nexus 7 supports 5Ghz WiFi, so that band can be used for WiFi if your router supports it.

Q: Can you erase or clear the Bump Tag with a magnet?
A: No. The contents are stored in way that is not impacted by magnets. Thanks to Ed Johnson for testing this.

Q: Can the tags be reused, or moved from one pack to another pack?
A: No, for two reasons. The pack information (capacity, C rating, cell count etc) is stored in a section of the tag that can only be written once. Also removing the tags tends to damage the sensitive antenna inside the Bump tag.

Q: Can the bump tags be used with the Mikado VControl Battery ID Sensor
A: The NFC tags used by the Bump Controller can be read by the VControl battery sensor. However, the tags used by Mikado cannot be read by the Bump controller. The Bump controller stores detailed information in the tag and has higher requirement for the tag specifications.

Q: What NFC Tags are being used? Can I use any NFC tag with the Bump Controller?
A: The BC uses the Mifare Ultralight (Ultralight C) - NTAG213. You must use the tags from Revolectrix with the Bump Controller. The Bump Controller will not recognize other NFC tags, even if they appear to be the same model. This was done because there are clones of the NXP's NTAG Chipset. Reliability of the non-genuine clones is not up to the operating standards set by Revolectrix.